ıCare Family Dental
Meet the iCare Family Dental team
People who care make every visit feel clearer. Meet the dentists and support team who listen carefully, explain what they find and help keep your appointment calm and organised.
Appointments are available in English, Mandarin and Cantonese at our Chatswood clinic.
Your dentists
Different strengths, one shared approach
Each dentist brings a different perspective, while the whole team shares the same aim: listen first, explain clearly and plan care around the person in the chair.
Dentist · BDS University of Otago
Dr Debbie Chi
Debbie brings broad clinical experience and a meticulous approach to care, with a particular interest in Invisalign treatment planning.
More about Debbie
After graduating from the University of Otago in 2006, Debbie continued her work in the Chatswood community. She brings broad clinical experience and close attention to detail, with a particular interest in Invisalign assessment and treatment planning. She takes time to explain each step clearly.
Dentist · BDS James Cook University
Dr Dan Chen
Dan enjoys restorative dentistry and brings precise handwork and close attention to the shape, function and finishing details of each restoration.
More about Dan
After graduating from James Cook University and working in Hobart, Dan returned to Chatswood to be closer to family and friends. He particularly enjoys restorative dentistry, combining careful planning with precise handwork and close attention to the shape, fit and finishing details of each restoration.
Dentist · BDS University of Queensland
Dr Sherryn Hu
Sherryn has a particularly gentle manner and takes time to help children feel comfortable and understood during dental visits.
More about Sherryn
Born and raised in Sydney, Sherryn completed her dental degree at the University of Queensland before returning home. She takes a calm, patient approach with children, explaining each step in reassuring language and adapting the pace to help young patients feel more comfortable.
From first call to treatment room
Meet our support team
Esther and Carol help coordinate the practical details that make a dental visit feel welcoming, prepared and easier to follow.
Practice coordination · Dental assisting
Esther
Esther helps patients feel organised and looked after, from reception and appointment coordination through to support in the treatment room.
Reception · Dental assisting
Carol
Carol supports patients at reception and chairside, helping the day run smoothly with a warm, practical approach.
How we work
Care feels different when you feel understood
A clear conversation matters just as much as a well-organised appointment.
Listen first
Your concerns, previous experiences and priorities give the visit its starting point.
Explain clearly
The dentist explains the findings, reasonable options and important limitations in plain language.
Plan together
You have an opportunity to ask questions and understand the next step before deciding.
A coordinated visit
Support before, during and after your appointment
The dentist and support team have different roles, but the practical information should stay connected throughout your visit.
01 Before the appointment
The support team helps with appointment type, records and practical questions. Tell us about access needs, significant medical information or dental anxiety when you arrange the visit.
02 During the assessment
The dentist listens to the concern, examines the relevant teeth and gums, and explains what the findings mean. Questions about alternatives, limitations, timing and costs are welcome.
03 After the visit
The team can help arrange treatment, review or maintenance appointments. Follow the individual instructions provided and contact us if something changes unexpectedly.
Visit the team in Chatswood
Language support and practical details
Appointments are available in English, Mandarin and Cantonese. If a particular language would help, tell us when booking so the team can advise about availability.
- Address
- Shop 3, 379 Victoria Avenue, Chatswood NSW 2067
- Entrance
- On the Archer Street side
- Opening hours
- Monday–Saturday, 10:00 am–5:30 pm
- Parking
- Two hours free parking at Chatswood Chase
- Station
- About a seven-minute walk from Chatswood Station
Common questions
Getting to know the iCare team
If you are unsure who to book with, start with the concern you would like assessed. The team can help identify an appropriate appointment category.
Can I request a particular dentist?
You can tell us if you prefer a particular dentist. Availability depends on the appointment type and schedule, so the team will explain the suitable options when you contact the practice.
Can the team help nervous patients or children?
Yes. Tell us about anxiety, a previous difficult experience or anything that may make the visit harder. The dentist can adapt the pace and discuss appropriate comfort measures for the person and procedure.
Which languages are available?
Appointments are available in English, Mandarin and Cantonese at iCare Family Dental. Please mention your preferred language when booking so current availability can be confirmed.
Does every complex procedure happen at the practice?
No. When complexity or risk makes additional expertise appropriate, the dentist will explain why referral or another setting may be recommended.
Ready to meet the team behind your care?
Book online for our Chatswood clinic.
Prefer to speak with us? Call (02) 8068 6828, or plan your visit.